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🇺🇸 USA-Based Custom Packaging Partner | NY HQ, MA Warehouse & Showrooms in Atlanta & Dallas

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laribbons Membership System

STAFF VIEW Customer Preview Mode Viewing dashboard as different membership tiers
LaRibbonsCUSTOM

CROWN CLUB

YOUR RECOGNIZED PRIVILEGES

More history with us means more care from us.

These benefits are included with your current membership status. Annual uses reset on January 1 and do not roll over.

CROWN POINTS

Use points for service—not small cash discounts.

Points give every member a practical way to access one-order priority services before reaching the next membership level.

AVAILABLE BALANCE POINTS
⌛ Keep your points active Earn or redeem before your account’s displayed expiry date.
What happens after redemption?
  1. Choose one service pass and confirm the points.
  2. Add the eligible order number when you are ready to use it.
  3. Member Care verifies the request and confirms priority placement.

One individual service pass or one VIP Priority Bundle may be used per eligible order. Passes have no cash value and cannot be transferred.

MEMBERSHIP LEVELS

A relationship that becomes more valuable.

Membership status is based on qualifying paid order value during a calendar year—not on discounts or coupon use.

How annual qualification works

When you unlock a level, you keep it for the remainder of that year and the full following calendar year. During the following year, meet the threshold again to retain your level for the next year. Canceled, voided, and refunded amounts do not count.

CLEAR SERVICE STANDARDS

Priority has a precise meaning.

01

Priority Artwork

Target first proof within 12 business hours after complete files and instructions are received. The clock pauses while information or approval is missing.

02

Priority Fulfillment

Eligible approved orders move ahead of standard production scheduling. It does not shorten customer approval, material lead time, or carrier transit.

03

Delivery Protection

Covers carrier-confirmed loss or documented transit damage. Contact us within 7 calendar days and provide photos for damage claims.

Important: Priority improves your position within our internal queue. It is not a guaranteed delivery date and cannot override customs, weather, carrier disruption, material availability, or customer approval time.

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